Candu Destination

Candu is the first Editor for your app. Instead of overlaying an experience layer, Candu’s embedded components inherit your style guide, so they look like a native part of your interface. Candu helps you build, iterate, and personalize native onboarding experiences that guide your end-users from basic to expert-level fluency.

This destination is maintained by Candu Labs. For any issues with the destination, contact the Candu Support team.

Getting Started

1. From the Segment web app, click Catalog.
2. Search for “Candu” in the Catalog, select it, and choose which of your sources to connect the destination to.
3. Enter the “API Key” into your Segment Settings UI which you can find from your Candu Settings page.

Page

If you’re not familiar with the Segment Specs, take a look to understand what the Page method does.

An example call would look like:

analytics.page()

Page calls will be sent to Candu as a page event. You will be able to use page events to ensure content is displayed in the right context.

Screen

If you’re not familiar with the Segment Specs, take a look to understand what the Screen method does.

An example call would look like:

[[SEGAnalytics sharedAnalytics] screen:@"Home"];

Screen calls will be sent to Candu as a screen event.

Identify

If you’re not familiar with the Segment Specs, take a look to understand what the Identify method does.

An example call would look like:

analytics.identify('userId123', {
  email: 'john.doe@example.com'
});

identify calls will be sent to Candu as an identify event. The identify call is used to record the identity of an end-user, which enables you to send them the most relevant content.

Track

If you’re not familiar with the Segment Specs, take a look to understand what the Track method does.

An example call would look like:

analytics.track('Clicked Login Button')

track calls will be sent to Candu as a track event. You will be able to measure how well your content is performing by measuring uplift with any track events.

Engage

You can send computed traits and audiences generated using Engage to this destination as a user property. To learn more about Engage, schedule a demo.

For user-property destinations, an identify call is sent to the destination for each user being added and removed. The property name is the snake_cased version of the audience name, with a true/false value to indicate membership. For example, when a user first completes an order in the last 30 days, Engage sends an Identify call with the property order_completed_last_30days: true. When the user no longer satisfies this condition (for example, it’s been more than 30 days since their last order), Engage sets that value to false.

When you first create an audience, Engage sends an Identify call for every user in that audience. Later audience syncs only send updates for users whose membership has changed since the last sync.

Settings

Segment lets you change these destination settings from the Segment app without having to touch any code.