Encharge (Actions) Destination

Destination Info
Partner Owned
  • This integration is partner owned. Please reach out to the partner's support for any issues.

Encharge is a marketing automation platform built for B2B SaaS businesses.

With Encharge, you can nurture, convert, and onboard customers with advanced behavior emails, company profiles, billing integrations, and CRM sync.

Encharge maintains this destination. For any issues with the destination, contact the Encharge Support team.

This document is about a destination which is in beta

This means that the Encharge (Actions) Destination is in active development, and some functionality may change before it becomes generally available.

Getting started

  1. From the Segment web app, navigate to Connections.
  2. Click Add Destination.
  3. Search for the Encharge (Actions) destination.
  4. Select the Source you want to connect to your Destination.
  5. Click Next.
  6. Give your Destination a name.
  7. Click Create Destination.
  8. Configure the settings and enable your destination on the destination settings page.
  9. Enter the API Key. This can be found on your Account page.
  10. Click Save Changes.
  11. To start with pre-populated event subscriptions, enable the Enable Destination and click Save Changes. Otherwise, click on the Mappings tab to configure each action, and then enable the destination.

Destination Settings

Setting Description
API Key Required.

Encharge.io API Key. This can be found on your Account page.

Available Presets

Encharge (Actions) has the following presets:

Preset Name Trigger Default Action
Alias User Event type = "alias"
Alias User
Identify User Event type = "identify"
Identify User
Track Page View Event type = "page"
Track Page View
Create or Update Object Event type = "group"
Create or Update Object
Track Event Event type = "track"
Track Event

Available Actions

Build your own Mappings. Combine supported triggers with the following Encharge-supported actions:

Mapping limits per destination

Individual destination instances have support a maximum of 50 mappings.

Untag User

Remove tags from a user in Encharge.

Untag User is a Cloud action.

Click to show / hide fields

Field Description
Tag* Type: STRING

The tags to remove, separated by commas.

Email Type: STRING

The email address of the user.

User ID Type: STRING

The User ID associated with the user in Encharge.

Anonymous ID Type: STRING

An anonymous identifier for this user.

Identify User

Identify a user in Encharge. This will create a new user if the user does not exist in Encharge.

Identify User is a Cloud action. The default Trigger is: type = "identify"

Click to show / hide fields

Field Description
User Fields Type: OBJECT

Fields to associate with the user in Encharge. Any unexisting fields will be automatically created in Encharge.

Email Type: STRING

The email address of the user.

Type* Type: STRING

The type of event.

Anonymous ID Type: STRING

An anonymous identifier for this user.

User ID Type: STRING

The User ID associated with the user in Encharge.

Group ID Type: STRING

An ID associating the event with a group.

Timestamp Type: STRING

The timestamp of the event

MessageId Type: STRING

The Segment messageId

IP Address Type: STRING

The IP address of the user.

User Agent Type: STRING

The user agent of the user. Used to determine the device, browser and operating system.

Campaign Type: OBJECT

UTM campaign information.

Page Type: OBJECT

Information about the page where the event occurred.

Location Type: OBJECT

Information about the location of the user.

Alias User

Change the User ID of an user.

Alias User is a Cloud action. The default Trigger is: type = "alias"

Click to show / hide fields

Field Description
User ID* Type: STRING

The new User ID to associate with the user in Encharge.

Previous User ID* Type: STRING

The previous User ID associated with the user in Encharge.

Timestamp Type: STRING

The timestamp of the event

MessageId Type: STRING

The Segment messageId

Create or Update Object

Create or Update a Custom Object (including Companies) in Encharge. If an email or a user ID is provided, an Encharge user will be associated with the object. A new user will be created if the email or user ID does not exist in Encharge.

Create or Update Object is a Cloud action. The default Trigger is: type = "group"

Click to show / hide fields

Field Description
Object Type* Type: STRING

The type of Encharge object to create or update.

External Object ID Type: STRING

An ID from your app/database that is used to uniquely identify the object in Encharge.

Object ID Type: STRING

The Encharge ID of the object. Usually, you want to omit this and use External ID.

Object Fields Type: OBJECT

Data for the object fields in Encharge. Any unexisting fields will be ignored.

User ID Type: STRING

The User ID of the user to associate with the object. If no email or user ID is provided, no user will be created and associated.

Email Type: STRING

The email of the user to associate with the object. If no email or user ID is provided, no user will be created and associated.

Tag User

Add a tag to a user in Encharge.

Tag User is a Cloud action.

Click to show / hide fields

Field Description
Tag* Type: STRING

The tags to add, separated by commas.

Email Type: STRING

The email address of the user.

User ID Type: STRING

The User ID associated with the user in Encharge.

Anonymous ID Type: STRING

An anonymous identifier for this user.

Track Event

Track an event in Encharge for a known or anonymous person.

Track Event is a Cloud action. The default Trigger is: type = "track"

Click to show / hide fields

Field Description
Event Name* Type: STRING

The name of the event.

Event Properties Type: OBJECT

The properties of the event.

User Fields Type: OBJECT

Any default or custom field of the user. On the left-hand side, input the API name of the field as seen in your Encharge account. On the right-hand side, map the Segment field that contains the value. Any properties that don’t exist will be created automatically. See more information in Encharge’s documentation.

Type* Type: STRING

The type of event.

Email Type: STRING

The email address of the user.

Anonymous ID Type: STRING

An anonymous identifier for this user.

User ID Type: STRING

The User ID associated with the user in Encharge.

Group ID Type: STRING

An ID associating the event with a group.

Timestamp Type: STRING

The timestamp of the event

MessageId Type: STRING

The Segment messageId

IP Address Type: STRING

The IP address of the user.

User Agent Type: STRING

The user agent of the user. Used to determine the device, browser and operating system.

Campaign Type: OBJECT

UTM campaign information.

Page Type: OBJECT

Information about the page where the event occurred.

Location Type: OBJECT

Information about the location of the user.

Track Page View

Track a website page visit.

Track Page View is a Cloud action. The default Trigger is: type = "page"

Click to show / hide fields

Field Description
Page View Properties Type: OBJECT

Custom properties to send with the pageview. Please note that URL, title, refererrer, path and search are automatically collected and don’t have to be mapped here.

User Fields Type: OBJECT

Any default or custom field of the user. On the left-hand side, input the API name of the field as seen in your Encharge account. On the right-hand side, map the Segment field that contains the value. Any properties that don’t exist will be created automatically. See more information in Encharge’s documentation.

Type* Type: STRING

The type of event.

Email Type: STRING

The email address of the user.

Anonymous ID Type: STRING

An anonymous identifier for this user.

User ID Type: STRING

The User ID associated with the user in Encharge.

Group ID Type: STRING

An ID associating the event with a group.

Timestamp Type: STRING

The timestamp of the event

MessageId Type: STRING

The Segment messageId

IP Address Type: STRING

The IP address of the user.

User Agent Type: STRING

The user agent of the user. Used to determine the device, browser and operating system.

Campaign Type: OBJECT

UTM campaign information.

Page Type: OBJECT

Information about the page where the event occurred.

Location Type: OBJECT

Information about the location of the user.

This page was last modified: 12 Feb 2024



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