Unify and GDPR
Unify requires a Business tier account and is included with Engage.
See the available plans, or contact Support.
All Segment GDPR features apply to Unify.
Segment never shares or sells user data. Unify inherits Segment’s holistic approach to security and privacy, using 256-bit AES standard encryption to safeguard data stores both at rest and in transit.
User Rights
End-user privacy and the GDPR principles informed the design of Unify, a product powered by first-party data. Unify integrates Segment’s existing end-user privacy features with several user rights:
- Right to Erasure
- Right to Object
- Right to Rectification
- Rights to Access and Portability
Below, learn how each of these rights protects the integrity of users and their data.
Right to Erasure
Using Segment’s platform, you can manage user deletion across all Segment products and supported Destinations. User deletion requests remove user data from all internal Segment archives and environments, including Engage audiences, within 30 days.
Right to Object
With one-click suppression, you can block data collection for specific users. Segment discontinues profile building around suppressed users and prevents them from joining future audiences.
Right to Rectification
When Segment receives new information, the platform updates user profiles and traits in both Segment and its downstream tools. Use the Profile API to confirm that an update has been processed.
Rights to Access and Portability
Identity Resolution connects information you’ve gathered about a customer into a single profile. Using the Profile API, you can provide end users with this data. You can also enable raw data integrations and warehouses to share a user’s data in a structured format.
Next Steps
Visit the Segment site to learn how Segment products simplify GDPR compliance, and reference Segment’s complying with the GDPR documentation to incorporate GDPR best practices into your workflow.
This page was last modified: 28 Mar 2023
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