Regional Segment

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Regional Segment is available to customers on the Business Tier plan.
See the available plans, or contact Support.

On July 10, 2023, the European Commission adopted the Adequacy Decision for the EU-US Data Privacy Framework (DPF). This concludes that EU personal data transferred to the United States under the DPF is adequately protected when compared to the protection in the EU. With this adequacy decision in place, personal data can safely flow from the EU to US companies participating in the DPF without additional safeguards in place.

Twilio is certified under the DPF and relies on the DPF as its primary personal data transfer mechanism for EU-US personal data transfer. Twilio will rely on the DPF for any Swiss-US personal data transfers as soon as a corresponding Swiss adequacy decision is made. Twilio understands that interpretations of data residency are multi-faceted and some customers might still want their data to reside in the EU. Twilio Segment therefore offers a data residency solution outside of the DPF.

Segment offers customers the option to lead on data residency by providing regional infrastructure in both Europe and the United States. The default region for all users is in Oregon, United States. You can configure workspaces to use the EU West Data Processing Region to ingest (for supported sources), process, filter, deduplicate, and archive data through Segment-managed archives hosted in AWS S3 buckets located in Dublin, Ireland. The regional infrastructure has the same rate limits and SLA as the default region.

Existing Workspaces

To ensure a smooth transition from a US-based Segment workspace to an EU workspace, Segment will provide additional support and tooling to help with the transition later this year. Use the form link below to provide more information about your current setup and goals for transitioning.

The Segment UI doesn’t support moving workspaces between regions. To request help with this move, complete the Data Residency Workspace Provisioning Flow form.

Click to access the form

Regional Data Ingestion

Regional Data Ingestion enables you to send data to Segment from both Device-mode and Cloud-mode sources through regionally hosted API ingest points. The regional infrastructure can fail-over across locations within a region, but never across regions.

Cloud-event sources

The following cloud sources are supported in EU workspaces:

Client-side sources

You can configure Segment’s client-side SDKs for JavaScript, iOS, Android, and React Native sources to send data to a regional host after you’ve updated the Data Ingestion Region in that source’s settings. Segment’s EU instance only supports data ingestion from Dublin, Ireland with the events.eu1.segmentapis.com/ endpoint. If you are using the Segment EU endpoint with an Analytics-C# source, you must manually append v1 to the URL. For instance, events.eu1.segmentapis.com/v1.

For workspaces that use the EU West Data Processing region, the Dublin Ingestion region is preselected for all sources.

To set your Data Ingestion Region:

  1. Go to your source.
  2. Select the Settings tab.
  3. Click Regional Settings.
  4. Choose your Data Ingestion Region.
    • If you’re in the US West data processing region, you can select from: Dublin, Singapore, Oregon, and Sydney.
    • If you’re in the EU West data processing region, Segment’s EU instance only supports data ingestion from Dublin with the events.eu1.segmentapis.com/ endpoint.

All regions are configured on a per-source basis. You’ll need to configure the region for each source separately if you don’t want to use the default region.

All Segment client-side SDKs read this setting and update themselves automatically to send data to new endpoints when the app reloads. You don’t need to change code when you switch regions.

Server-side and project sources

When you send data from a server-side or project source, you can use the host configuration parameter to send data to the desired region:

  1. Oregon (Default) — https://events.segmentapis.com/v1
  2. Dublin — https://events.eu1.segmentapis.com/

If you are using the Segment EU endpoint with an Analytics-C# source, you must manually append v1 to the URL. For instance, events.eu1.segmentapis.com/v1.

Here is an example of how to set the host:

Analytics.Initialize("<YOUR WRITEKEY HERE>", new Config().SetHost("https://events.eu1.segmentapis.com (https://events.eu1.segmentapis.com/)"));

Create a new workspace with a different region

Use this form if you need to transition from your existing US-based workspace to an EU workspace.

To create a workspace with a different data processing region, reach out your Segment account executive, and they will assist you with enabling the feature. Once the feature has been enabled, you’ll be able to self-serve and create a new workspace in a different data processing region by following these steps:

  1. Log in to your Segment account.
  2. Click New Workspace.
  3. Select your Data processing region. This determines the location in which Segment collects, processes, and stores data that’s sent to and from your workspace. You can choose from US West or EU West.
  4. Click Create workspace.

Once you create a workspace with a specified data processing region, you can’t change the region. You must create a new workspace to change the region.

EU Storage Updates

Segment Data Lakes (AWS)

Regional Segment in the EU changes the way you configure the Segment Data Lakes (AWS) environment

Warehouse Public IP Range

Use Segment’s custom CIDR 3.251.148.96/29 while authorizing Segment to write in to your Redshift or Postgres port. BigQuery doesn’t require you to allow a custom IP address.

Known Limitations

  • Regional Segment is currently limited to the EU. Future expansion of Regional Segment beyond the EU is under evaluation by Segment Product and R&D.

  • Edge proxies are deprecated. Customers using Regional Endpoints may see US-based IP addresses in event payloads, Segment recommends using the US-based endpoint (api.segment.io) to preserve client IP addresses. For EU customers, Segment recommends using a Regionalized EU workspace. For non-EU customers.

Destination support and Regional endpoint availability

Don't see a regional endpoint for a tool you're using?

As more of the partner tools you use (Sources, Destinations, and Warehouses) start to support a regional endpoint, Segment will update this list. Your contact for that tool should have a timeline for when they’re hoping to support regional data ingestion. You can also visit Segment’s support page for any Segment-related questions.

The following integrations marked with a Supports EU regional endpoints (checkmark) support EU Regional endpoints.

Integrations available in EU workspaces do not guarantee data residency

Before you configure an integration, you should check directly with the integration partner to determine if they offer EU endpoints.

Integration US Workspace EU workspace w/ US Endpoint EU workspace w/ EU Endpoint
Destinations
1Flow
1Flow Mobile Plugin
1Flow Web (Actions)
2mee
Aampe
AB Smartly
AB Tasty client side
ABsmartly (Actions)
Acoustic (Actions)
Actable Predictive
Actions Pipedrive
ActiveCampaign
Adikteev
Adjust
AdLearn Open Platform
Adobe Analytics
Adobe Target Cloud Mode
Adobe Target Web
AdQuick
AdRoll
Adtriba
Aggregations.io (Actions)
Airship
Airship (Actions)
Akita Customer Success
Alexa
Algolia Insights (Actions)
Amazon AMC (Actions)
Amazon EventBridge
Amazon Kinesis
Amazon Kinesis Firehose
Amazon Lambda
Amazon Personalize
Ambassador
Amberflo
Amplitude
Amplitude (Actions)
Anodot
Appcues
Appcues Mobile
AppFit
AppNexus
AppsFlyer
Apptimize
Asayer
Astrolabe
Atatus
Attentive Mobile
Attio (Actions)
Attribution
Auryc
AutopilotHQ
Avo
AWS S3
Azure Function
Batch
Beamer
Bento
Bing Ads
Blackbaud Raiser's Edge NXT
Blend Ai
Blendo
Blitzllama
Bloomreach Engagement
Blueshift
Branch Metrics
Braze
Braze Cloud Mode (Actions)
Braze Cohorts
Braze Web Device Mode (Actions)
Breyta CRM
Bronto
Bucket
Bucket Web (Actions)
BugHerd
Bugsnag
Button
BuzzBoard
ByteGain
BytePlus
Calixa
Callingly
Candu
Canny (Actions)
Castle
Chameleon
Chartbeat
ChartMogul
Churned
ChurnZero
Clearbit Enrichment
Clearbit Reveal
ClearBrain
CleverTap
CleverTap (Actions)
Clicky
ClientSuccess
Cliff
Close
CommandBar
comScore
ConvertFlow
Convertro
Cordial (Actions)
Correlated
Countly
Courier
Crazy Egg
Crisp
Criteo App & Web Events
Criteo Audiences
Crittercism
Crossing Minds
CrowdPower
Cruncher
Custify
Customer.io
Customer.io (Actions)
CustomerSuccessBox
Data Lakes
Delighted
Delivr.ai Resolve
Display and Video 360 (Actions)
DoubleClick Floodlight
Dreamdata
Drip
Elevio
Eloqua
Email Aptitude
Emarsys
Emarsys (Actions)
EMMA
Encharge (Actions)
Engage Messaging
EnjoyHQ
EPICA
Equals
Errorception
events.win
Everflow
Experiments by GrowthHackers
Extole Platform
Facebook App Events
Facebook Conversions API (Actions)
Facebook Offline Conversions
Facebook Pixel
FactorsAI
Firebase
Flagship.io
Flurry
FoxMetrics
Freshmarketer
Freshsales
Freshsales Suite - CRM
Friendbuy (Cloud Destination)
Friendbuy (Legacy)
Friendbuy (Web Destination)
FullStory
Fullstory (Actions)
Fullstory Cloud Mode (Actions)
FunnelEnvy
FunnelFox
Gainsight
Gainsight PX
Gainsight Px Cloud (Actions)
Gameball (Actions)
Gauges
Gist
Gleap (Action)
Google Ads (Classic)
Google Ads (Gtag)
Google Ads Conversions
Google Ads Remarketing Lists
Google Analytics 4 Cloud
Google Analytics 4 Web
Google Cloud Function
Google Cloud PubSub
Google Cloud Storage
Google Sheets
Google Tag Manager
Google Universal Analytics
GoSquared
GraphJSON
Groundswell
GWEN (Actions)
HasOffers
Hawkei
Heap
Hello Bar
Help Scout
HitTail
Hotjar
Houseware
Hubble (Actions)
HubSpot
HubSpot Cloud Mode (Actions)
HubSpot Web (Actions)
Humanic AI
hydra
IBM UBX
Impact Partnership Cloud
Improvely
Indicative
Inflection
Inkit
Inleads AI
InMoment (formerly Wootric)
Innovid
Insider Audiences
Insider Cloud Mode (Actions)
Inspectlet
Intercom
Intercom Cloud Mode (Actions)
Intercom Web (Actions)
Iron.io
Iterable
Iterable (Actions)
Iterate Web (Actions)
Jimo
Jivox
journy io
June
June (Actions)
Kable
Kafka
Kahuna
Kameleoon (Actions)
Kana
Keen
Kevel
Kissmetrics
Kitemetrics
Klaviyo
Klaviyo (Actions)
Koala
Koala (Cloud)
Kochava
Kubit
Kustomer
LaunchDarkly (Actions)
LaunchDarkly Audiences
Leanplum
Learndot
Librato
LinkedIn Audiences
LinkedIn Conversions API
LinkedIn Insight Tag
Listrak (Actions)
LiveChat
LiveIntent Audiences
LiveLike
LiveRamp Audiences
Localytics
LogRocket
Loops (Actions)
Lou
Lucky Orange
Lumen
Lytics
mabl
Madkudu
MailChimp
Mailjet
Mailmodo
Mammoth
Marketo Static Lists (Actions)
Marketo V2
Markettailor
Matcha
Matomo
MediaMath
MetricStory
Metronome (Actions)
Millennial Media
Mixpanel (Actions)
Mixpanel (Legacy)
MoEngage
Moengage (Actions)
Moesif API Analytics
Moloco MCM
Monetate
Moosend
Mouseflow
MouseStats
Movable Ink (Actions)
Mutiny
Nanigans
Nat
Natero
Navilytics
New Relic
Nielsen DCR
Ninetailed
Noora
Nudgespot
Olark
OneSignal (New)
Optimizely Advanced Audience Targeting
Optimizely Data Platform
Optimizely Feature Experimentation (Actions)
Optimizely Full Stack
Optimizely Web
Orb
Ortto
Pardot (Actions)
Parsely
Peaka
Pendo
Pendo Web (Actions)
Perfect Audience
Perkville
PersistIQ
Personas Facebook Custom Audiences
Personyze
Pingdom
Pinterest Audiences
Pinterest Conversions API
Pinterest Tag
Planhat
PlayerZero Web
Podscribe (Actions)
Podsights
Pointillist
PostHog
ProductBird
ProfitWell
Proof Experiences
ProsperStack
Pushwoosh
Qualaroo
Qualtrics
Quantcast
QuanticMind
Quora Conversion Pixel
RadiumOne Connect
Ramen
Recombee AI
Refersion
Refiner
Regal.io
Rehook
Repeater
Responsys
Retina
RevX Cloud (Actions)
Richpanel
Ripe Cloud Mode (Actions)
Ripe Device Mode (Actions)
Rockerbox
Rokt
Rollbar
Rupt
SaaSquatch v2
Sailthru v2
Salescamp CRM
Salesforce (Actions)
Salesforce Marketing Cloud (Actions)
Salesmachine
Saleswings (Actions)
SatisMeter
Savio
Schematic
ScopeAI
Screeb
Screeb Web (Actions)
Scuba Analytics
Segment Connections
Segment Data Lakes (Azure)
Segment Profiles
SegMetrics
Selligent Marketing Cloud
SendGrid Marketing Campaigns
Sentry
Serenytics
ShareASale
Sherlock
SIGNL4 Alerting
SimpleReach
Singular
Skalin
Slack
Slack (Actions)
SlicingDice
Smartlook
Snapboard
Snapchat Audiences
Snapchat Conversions API
SnapEngage
Spideo
Spinnakr
Split
Sprig (Actions)
Sprig Cloud
StackAdapt Cloud (Actions)
Startdeliver
Startdeliver-v2
Statsig
Stitch Data
Stonly
Stories
Stormly
Strikedeck
Survicate
Swrve
Talkable
Talon.One
Talon.One (Actions)
Tamber
Taplytics
Tapstream
The Trade Desk Crm
TikTok Audiences
TikTok Conversions
Tiktok Offline Conversions
TikTok Pixel
Toplyne Cloud Mode (Actions)
Totango
Track JS
Trackier
Tractionboard
TrafficGuard
tray.io
Treasure Data
Trustpilot
TUNE
Twitter Ads
Unwaffle
Upcall
Upollo
Upollo Web (Actions)
User.com
UserIQ
Userlist
Userpilot Cloud (Actions)
Userpilot Web (Actions)
Userpilot Web Plugin
UserVoice
Variance
Vero
Vespucci
Vidora
Visual Website Optimizer
Vitally
Voucherify
Voucherify (Actions)
VWO Cloud Mode (Actions)
VWO Web Mode (Actions)
WalkMe
WebEngage
Webhooks (Actions)
Whale Alerts
Whale Watch
Wigzo
Windsor
Wisepops
Wishpond
Woopra
Xplenty
Xtremepush
Xtremepush (Actions)
Yahoo Audiences
Yandex Metrica
Yellowhammer
Youbora
Zaius
Zapier
Zendesk
Zopim
Warehouses
Amazon S3
AWS S3
Azure Synapse Analytics Warehouse
BigQuery
Databricks
IBM Db2 Warehouse
Postgres
Redshift
Segment Data Lakes
Snowflake

Source Regional support

Don't see regional support for a source you're using?

As more of the partner Sources start to support posting data to our regional endpoint, Segment will update this list. Your contact for that tool should have a timeline for when they’re hoping to support regional data ingestion. You can also visit Segment’s support page for any Segment-related questions.

The following Sources marked with a Supports EU regional endpoints (checkmark) are supported in EU workspaces.

Integration US Workspace EU workspace
Sources
.NET
ActiveCampaign
Aircall
Airship
Alloy Flow
Amazon S3
Amplitude Cohorts
Apple
AutopilotHQ
Beamer
Blip
Bluedot
Blueshift
Braze
Candu
Chatlio
CleverTap
Clojure
CommandBar
Customer.io
Delighted
Drip
Elastic Path
Elastic Path CX Studio
Facebook Ads
Facebook Lead Ads
Factual Engine
Flutter
Foursquare Movement
Freshchat
Friendbuy
Gladly
Go
Google Ads
GWEN Webhooks
Herow
HTTP API
HubSpot
IBM Watson Assistant
Inflection
Insider
Intercom
Iterable
Java
Javascript
Jebbit
Klaviyo
Klenty
Kotlin
Kotlin (Android)
LaunchDarkly
Leanplum
Listrak
LiveLike (Source)
Looker
Mailchimp
Mailjet
Mailmodo
Mandrill
Marketo
Mixpanel Cohorts
MoEngage (Source)
Moesif API Analytics
Navattic
Nudgespot
OneSignal
OneTrust
Paytronix
Pendo
PHP
Pixel Tracking API
ProveSource
Pushwoosh Source
Python
Qualtrics
Radar
React Native
Refiner
Roku (alpha)
Ruby
Salesforce
Salesforce Marketing Cloud
Selligent Marketing Cloud
SendGrid
Shopify (by Littledata)
Shopify - Powered by Fueled
Statsig
Stripe
Synap
Twilio
Unity
Upollo
UserGuiding
Vero
Voucherify
White Label Loyalty
WorkRamp
Xamarin
Zendesk

This page was last modified: 06 Mar 2024



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